Contact Lucky Vegas

Need help with Lucky Vegas? Email support@lucky-casino.wtf and provide enough information for our support team to understand your request. We aim to respond usually within 24 hours, although response times may vary depending on the nature and complexity of your enquiry.

Lucky Vegas operates under a licence issued by the Malta Gaming Authority, reference number MGA/CRP/171/2009, issued on 1 August 2018, through operator Skill On Net Limited.

How to get in touch

For assistance, send your message to support@lucky-casino.wtf. Our team can help with common questions relating to your Lucky Vegas account and the services available on the website. Please send one clear message for each issue where possible, so your request can be reviewed efficiently.

You may wish to contact support about:

Account access, profile details and verification questions
Deposits, withdrawals and other payment enquiries
Bonus terms, eligibility and general promotional questions
Technical problems, errors or website functionality
Responsible gambling requests, including requests for account support or restrictions

When emailing support@lucky-casino.wtf, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information. Including these details helps our team identify the matter and provide a more useful response without unnecessary follow-up.

For payment or verification questions, describe what happened and include any relevant dates, reference information or on-screen messages. Screenshots can be useful for technical issues, provided they do not show passwords, full payment details or other information that should remain private. Please allow reasonable time for review, as some requests may require additional checks before support can respond.