Cookies Policy

This Cookies Policy explains how Lucky Vegas uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the choices available to you and how cookies can affect your online experience. This policy should be read together with the Lucky Vegas Privacy Policy and other applicable website terms.

Lucky Vegas operates under a licence issued by the Malta Gaming Authority, reference number MGA/CRP/171/2009, issued on 1 August 2018, through operator Skill On Net Limited.

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile device or another internet-connected device when you visit a website. They allow a website to recognise a device, remember certain information and provide requested functions. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with other personal information held by Lucky Vegas.

Similar technologies may include pixels, tags, scripts, local storage and software development kits. These technologies can perform functions comparable to cookies, such as remembering preferences, measuring website activity, helping to protect accounts and supporting the delivery of relevant content. For convenience, this Cookies Policy uses the word cookies to refer to cookies and similar technologies unless the context requires otherwise.

Cookies may be set by Lucky Vegas or by service providers that support website operations. Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a set period or until you delete them. The duration of a cookie may depend on its purpose and the settings of your browser or device.

2. How Lucky Vegas uses cookies

Lucky Vegas may use cookies for several purposes. The cookies used on the website may change over time as features, security requirements and services develop. Cookies may help us to:

Operate the website and provide core functions, including navigation, account access and session management.
Remember information that you have selected, such as language, region, display or other website preferences.
Support account security, fraud prevention, identity checks and the detection of unusual or potentially harmful activity.
Keep the website stable, monitor performance and identify technical errors or service interruptions.
Understand how visitors use the website, including which pages are viewed and how visitors move between different areas.
Measure the effectiveness of website content, communications and promotional campaigns.
Improve the design, functionality and usability of the website.
Present content or advertising that may be more relevant to your interests, where this activity is used and permitted.
Help meet legal, regulatory, responsible gambling and record-keeping requirements.

Some cookies are essential because the website may not work properly without them. Other cookies are optional and may be used for analytics, personalisation or marketing. Where required by applicable law, Lucky Vegas will ask for your consent before placing or reading non-essential cookies. You may withdraw or change your choices through the available cookie controls or your browser settings.

3. Categories of cookies

Strictly necessary cookies

These cookies are needed to provide services you request and to operate important parts of the website. They may support login sessions, account security, fraud prevention, load balancing, accessibility and the saving of privacy choices. Because these cookies are necessary for core functions, they generally cannot be switched off through the website’s cookie preference tool. You may be able to block them through your browser, but doing so may prevent parts of the website from working.

Preference and functionality cookies

These cookies remember choices made during previous visits and help provide a more consistent experience. For example, they may remember a preferred setting or help the website display information in a way that is suitable for your device. If you reject these cookies, some preferences may not be retained and you may need to make the same selections again.

Analytics and performance cookies

Analytics cookies help Lucky Vegas understand general patterns of website use. They may provide information about pages visited, time spent on a page, browser type, device type, approximate location and actions taken on the website. This information may be combined into reports and used to improve performance. Analytics cookies are not intended to identify you directly, and their use remains subject to applicable privacy requirements.

Marketing and advertising cookies

Where used, marketing cookies may help measure campaigns, limit repeated advertising or show content that may be relevant to your interests. These cookies may be placed by Lucky Vegas or by third-party providers acting on its behalf. Marketing cookies are generally optional. Refusing them will not necessarily stop all advertising, but it may make advertising less relevant and may prevent accurate measurement of promotional activity.

4. Third-party services and external links

Lucky Vegas may use third-party service providers to support areas such as website hosting, security, analytics, communications, customer support, payment processing, compliance and advertising. These providers may use cookies or similar technologies in accordance with their own privacy notices and contractual responsibilities. Their access should be limited to what is reasonably required for the services they provide.

The website may also contain links to external websites, platforms or services. If you follow an external link, that third party may use its own cookies and collect information under its own policies. Lucky Vegas does not control the cookie practices of external websites and recommends reviewing their privacy and cookie information before providing personal information or using their services.

Cookies do not change the responsible gambling protections that apply to the website. Information connected with account activity, security, identity verification or safer gambling measures may be handled in accordance with the Privacy Policy, applicable law and the relevant website terms.

Third-party cookies may operate across more than one website or service. Their use may allow a provider to recognise a browser or device when it visits different online locations. The availability and operation of these technologies may depend on your browser, device settings, consent choices and the provider’s own practices.

5. Managing cookies, privacy and updates

When available, the website’s cookie banner or preference tool allows you to accept, reject or adjust optional cookie categories. Your choices may be stored in a cookie so that the website can remember them. If you clear your browser cookies, change devices or use a different browser, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete individual cookies, block all cookies, block cookies from selected websites or receive a warning before a cookie is stored. The steps differ between browsers and devices, so you should refer to the relevant help or settings information for your browser.

Open your browser or device privacy and security settings.
Review the available cookie, site data or tracking controls.
Choose whether to allow, block or delete cookies.
Close and reopen the browser if required for the changes to take effect.
Return to the website and review the cookie preference tool if further choices are available.

Blocking or deleting cookies may affect website performance. You may be unable to sign in, maintain a secure session, save preferences or use particular features. Blocking optional cookies should have less impact than blocking strictly necessary cookies, but the result may vary depending on your browser, device and the functions you use.

Some devices provide additional controls for advertising identifiers, tracking permissions or app-based technologies. These controls may apply differently from browser cookie settings. You should check the privacy settings on each device used to access the website.

Information collected through cookies may be personal information under Australian privacy law where it can reasonably be associated with an identifiable person. Lucky Vegas handles personal information in accordance with its Privacy Policy and applicable legal requirements. The Privacy Policy explains how information may be collected, used, disclosed, stored and protected, and describes applicable privacy rights and choices.

Lucky Vegas may update this Cookies Policy when the website, technologies, service providers or legal requirements change. The current version will be made available on the website, and the effective date may be updated where appropriate. You should review this page from time to time so that you understand the current use of cookies.

If you have a question about this Cookies Policy or the use of cookies on the website, please use the customer support or contact options made available on the Lucky Vegas website. Do not include unnecessary sensitive information when making an enquiry. For questions about account safety or gambling activity, use the responsible gambling information and support options provided on the website.